Shipping policy

Shipping

Axihusixati
Wolfgang Philipp Heinrich Miersch
Spielhallenweg 5, 90402 Nürnberg, Germany
Email: info@axihusixati.store
Phone: +49 911 5306840

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Tables

Table games ship well protected; pool, slate and the premium billiard-and-dining table are heavy (slate very heavy) and ship on a pallet. Delivery is kerbside: the carrier brings it to the nearest accessible door, not assembled. Adults assemble a table on a firm, level floor; a slate table is best assembled and levelled by a fitter on a floor that takes the weight. Cues, balls, chalk, tips and care ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.